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Last update of Terms & Conditions: 06.12.2020r.
- GENERAL PROVISIONS
- ELECTRONIC SERVICES IN THE ONLINE STORE
- TERMS OF PURCHASE AGREEMENT
- PAYMENT METHODS AND PERIODS
- COSTS, METHODS AND DELIVERY TIME OR SELF-PICKUP OF THE PRODUCT
- EXTRAJUDICIAL METHODS OF COMPLAINT HANDLING AND PURSUING CLAIMS PLUS RULES REGARDING THE ACCESS TO THOSE PROCEDURES
- RIGHT OF WITHDRAWAL FROM THE AGREEMENT
- PROVISIONS REGARDING ENTREPRENEURS
- PERSONAL DATA PROTECTION
- FINAL PROVISONS
- AGREEMENT WITHDRAWAL FORM
Online Store quantumpmu.com cares about consumer rights. The consumer cannot waive the rights granted byt the Consumer Rights Act. The provisions that are less beneficial for the consumer than the provisions granted by the Consumer Rights Act are not valid; instead, there are the rules included in the Consumer Rights Act. Therefore, the provisions regulated by these Terms & Conditions are not supposed to exclude or limit any consumer rights granted by unconditional laws, and all the presumptive doubts are resolved in favour of the consumer. In case of any non-compliance with the provisions of these Terms & Conditions with the above laws, these laws have the priority and are will be applied.
1.1. Online Store, available under the internet address quantumpmu.com , is run by the company QUANTUM Filip Drążkiewicz, based in Warsaw (the address of the company and mailing address: al. Chrystiana Szucha 3/6, 00-580 Warsaw); registered in the Central Registration and Information on Business, tax number 6342370944, REGON 146345912, e-mail address: firstname.lastname@example.org.
1.2. These Terms & Conditions apply both to the consumers and the entrepreneurs who use our Online Store, unless a determined provision of these Terms & Conditions states otherwise and applies only to consumers or only to entrepreneurs.
1.4.1. WORKING DAY – one day from Monday to Friday, excluding public days regulated by law.
1.4.2. REGISTRATION FORM – a form available in the Online Store to enable creating an Account.
1.4.3. ORDER FORM – an Electronic Service, an interactive form available in the Online Store to enable placing an Order, in particular - by adding Products to an electronic shopping cart and determining the conditions of a Sale Agreement, including a shipping method and a payment method.
1.4.4. CLIENT – (1) an individual with full legal capacity and in cases described by Law also an individual with limited legal capacity; (2) a legal entity; or (3) an organizational unit without legal personality who is given the legal capacity by the Act; - who has entered or is going to enter into a Sale Agreement with the Seller.
1.4.5. CIVIL CODE – the Act of the Civil Code from 23 April 1964 (Act of 1964 nr 16, pos. 93 w/amendments).
1.4.6. ACCOUNT – an Electronic Service, marked with an individual name (login) and password submitted by the User database in the Service Provider’s electronic database of Users’ data and info about Orders placed in the Online Store.
1.4.7. NEWSLETTER – an Electronic Service, an electronic distribution service provided byt the Service Provider through electronic mail (e-mail) which enables all the Users automatically receiving from the Service Provider cyclical contents of subsequent editions of the newsletter containing information about products, new additions and promotions in our Online Store.
1.4.8. PRODUCT – a moveable available in the Online Store being an object of a Purchase Agreement between the Client and the Seller.
1.4.9. TERMS & CONDITIONS – terms and conditions of this Online Store.1.4.9. TERMS & CONDITIONS – terms and conditions of this Online Store.
1.4.10. ONLINE STORE - the Service Provider’s online store available under this web link: quantumpmu.com .
1.4.11. SELLER; SERVICE PROVIDER – QUANTUM Filip Drążkiewicz, based in Warsaw (the address of the company and mailing address: al. Chrytiana Szucha 3/6, 00-580 Warsaw); registered in the Central Registration and Information on Business, tax number 6342370944, REGON 146345912, e-mail address: email@example.com .
1.4.12. PURCHASE AGREEMENT – a purchase agreement of a Product made or being made between a Client and the Seller through the Online Store.
1.4.13. ELECTRONIC SERVICE – an electronic service provided through electronic means by the Service Provider for the User through the Online Store.
1.4.14. USER – (1) an individual with full legal capacity and in cases described by Law also an individual with limited legal capacity; (2) a legal entity; or (3) an organizational unit without legal personality who is given the legal capacity by the Act; - who is using or going to use an Electronic Service.
1.4.15. CONSUMER RIGHTS ACT, ACT – the Act from 30 May 2014 regarding consumer rights (Act of 2014 pos. 827 w/amendments)
1.4.16. ORDER - a declaration of intent of a Client expressed through an Order Form and directly leading to concluding a Purchase Agreement of a Product with the Seller.
1.4.17 Account - using the Account is possible after performing a total of three consecutive steps by the Service Recipient - (1) filling Registration Form, (2) clicking on the field "Register" and (3) confirmation the desire to create an Account by clicking on confirmation link sent automatically to the e-mail address provided. IN Registration Form is essential provision by the Service Recipient of the following Recipient's data: name and surname / name companies, e-mail address, numer contact phone number and password. In case of Service recipients who are not consumers it is also necessary to provide the company name and tax identification number.
220.127.116.11. Account Electronic Service is provided for free for an unlimited period of time. The User is allowed to remove the Account at any time without stating the reason (cancellation of the Account) by sending an adequate request to the Service Provider, in particular by e-mail to our e-mail address: firstname.lastname@example.org or by letter sent to the following address: al. Jana Chrystiana Szucha, 3/6, 00-580 Warsaw.
1.4.18. Order Form – using the Order Form starts with adding the first Product to the electronic shopping cart in the Online Store by the Client. Placing an Order means making total of two more steps by the Client - (1) filling in the Order Form and (2) clicking on the Online Store’s website after filling in the Order Form the ”Confirm purchase” button - until this moment there is a possibility to modify submitted data manually (in order to do that, it’s necessary to follow displayed messages and information available on the Online Store’s website). In the Order Form it’s necessary for the Client to submit the following information regarding the Client: name and surname / company name, address (street, house number / apartment number, postal code, town, country), e-mail address, contact number and the Purchase Agreement data: Product(s), number of Product(s), shipping information and method of the Product(s), payment method. In case of Clients not being consumers, it’s also necessary to submit the company’s name and tax number.
18.104.22.168. Order Form Electronic Service is provided for free and it is a one-off agreement which concludes with placing an Order through it or interrupting placing an Order earlier by the User.
1.4.19. Newsletter – using the Newsletter starts after submitting in the ”Newsletter” tab, located on the Online Store’s website, an e-mail address which will receive subsequent editions of the Newsletter and clicking the ”Subscribe” button. You can also subscribe the Newsletter by checking the right checkbox while registering your Account or placing an Order - then the User subscribes to the Newsletter in the moment of creating an Account or placing an Order.
22.214.171.124. Newsletter Electronic Service is provided for free for an unlimited period of time. The User is allowed to unsubscribe from the Newsletter at any time and without stating the reason (cancellation of the Newsletter), by sending an adequate request to the Service Provider, in particular by e-mail to our e-mail address: email@example.com or by letter sent to the following address: Jana Chrystiana Szucha 3/6, 00-580 Warsaw.
2.1. In the Online Store there are the following Electronic Services available: Account, Order Form and
2.3. The User is obliged to use the Online Store according to Law and decency, to respect personal goods, copyrights and intellectual property of the Service Provider and of third parties. The User is obliged to submit real data. The User is prohibited from submitting illegal data.
2.4. Complaints procedure mode:
2.4.1. Complaints in regards to providing Electronic Services by the Service Provider, as well as other complaints regarding the functioning of the Online Store (apart from Product complaints included in pt. 6 of Terms & Conditions) can be filed by the User as following:
2.4.2. by letter to the address: Jana Chrystiana Szucha 3/6, 00-580 Warszawa;
2.4.3. in an electronic form by e-mail to the address: firstname.lastname@example.org; email@example.com ;
2.4.4. It’s recommended for the User to describe in a complaint: (1) information and circumstances regarding the object of the complaint, in particular - the kind of a malfunction and the date when it presented itself; (2) the User’s claim; and (3) contact data of the User making the complaint - it will help to speed up processing the complaint by the Service Provider. The points mentioned above are just recommendations and they don’t affect the result of the complaint procedure, filed without the recommended complaint description.
2.4.5. The Service Provider responds to complaints immediately, within 14 calendar days since the day of filing the complaint.
3.1. A Purchase Agreement between the Client and the Seller concludes after placing an Order by the Client
through an Order Form in the Online Stores, according to pt. 2.1.2 of Terms & Conditions.
3.2. The price of the Product, presented on the Online Store’s website, is in Polish zloty and it includes taxes. The Client is informed about the total price of the Product (with taxes included) which is an object of the Order, as well as shipping costs (transport fees, handling and postal service included) and other costs, and if the sum of these fees cannot be calculated, the Client is informed about the obligation to pay them on the Online Store’s website during placing the Order, which includes the declaration of the Client’s intent to enter into a Purchase Agreement.
3.3. The procedure of concluding a Purchase Agreement in the Online Store using an Order Form.
3.3.1. A Purchase Agreement between the Client and the Seller concludes after placing an Order in the Online Store by the Client according to pt. 2.1.2 of Terms & Conditions.
3.3.2. Once the Order is placed, the Seller immediately confirms its receipt and simultaneously proceeds to execute the Order. Order confirmation and its proceeding is confirmed by the Seller who sends an adequate e-mail message to the Client’s e-mail address, submitted during placing the Order. The message contains at least the Seller’s declaration of receiving the Order and its proceeding, as well as a Purchase Agreement confirmation. When the Client receives such e-mail, the Purchase Agreement between the Client and the Seller is concluded.
3.4. The contents of the Purchase Agreement are saved, secured and shared with the Client by (1) sharing these Terms & Conditions on the Online Store’s website and (2) sending to the Client an e-mail message, mentioned in pt. 3.3.2 of Terms & Conditions. The contents of the Purchase Agreement are also saved and secured in the Seller’s Online Store’s information system.
4.1. The Seller provides to the Client the following payment methods under the Purchase Agreement:
4.1.1. Cash payment on delivery.
4.1.2. Money transfer to the Seller’s bank account.
4.1.3. Electronic payments and card transactions through the PayPal service – available payment methods are described in the Online Store’s website in the information tab on payment methods, as well was on http://www.paypal.com .
126.96.36.199. Electronic payments and card transactions are processed according to the Client’s choice through the paypal.com service. Electronic payments and card transactions are run by: PayPal (Europe) S.à r.l. & Cie, S.C.A based in Luxembourg (address: 22-24 Boulevard Royal, 2449 Luxembourg
4.2. Payment period.
4.2.1. In case of choosing money transfer, electronic payment of card transaction, the Client is obliged to make the payment within 10 calendar days since concluding the Purchase Agreement.
4.2.2. In case of choosing cash on delivery, the Client is obliged to make the payment when the package gets delivered.
5.1. Delivery of the Product is available on territory of Poland and selected Countries - the list is available
5.2. Delivery of the Product to the Client requires a fee, unless the Purchase Agreement states otherwise. Shipping costs for the Product (including transport fee, handling and postal service) are presented to the Client on the Online Store’s website in the information tab on shipping costs and during placing an Order, which includes the declaration of the Client’s intent to enter into a Purchase Agreement.
5.3. The Seller enables to the Client the following shipping methods or self-pickup of the Product:
5.3.1. delivery service
5.3.2. delivery service with cash on delivery
5.4. The period of preparation of the Order for shipping is 3 to 10 working days - unless in the description of a Product or during placing an Order the processing period is shorter. In case of Products with different processing times, the longest given period is the time of concluding the Order. Apart from the processing time, it’s necessary to add the time needed to deliver the Order by the delivery company (usually not more than 2 working days). The beginning of processing the Order starts as follows:
5.4.1. In case of choosing money transfer payment method, electronic payment or card transaction by the Client - since the day the Seller’s bank account or settlement account is credited.
5.4.2. In case of choosing cash on delivery payment method by the Client - since the day of conclusion of the Purchase Agreement.
6.1. The legal basis and range of responsibility of the Seller towards the Client, if the sold Product has a
physical or legal defect (warranty) are described by generally applicable laws, in particular of the Civil Code
(art. 556-576 of the Civil Code). For Purchase Agreements made until 24 December 2014 the legal basis and range
of responsibility of the Seller towards the Client, being a natural person who purchases a Product for
non-professional or non-economic purposes, based on incompatibility of the Product with the Purchase Agreement,
are described by generally applicable laws, in particular the Act from 27 July 2002 regarding special conditions
of consumer sale and a change in the Civil Code (Act from 2002, no. 141, pos. 1176 w/amendments)..
6.2. The differences in the appearance of the Goods delivered within the framework of a Transaction and a photography on the Website resulting from the properties of the devices used by the Client (screen, display, printer, etc.), especially differences in shades, cannot be treated as an incompatibility of the Goods with the Agreement, chargeable to the Company. In case of finding differences of this type (if the Client is less satisfied or deprived of the satisfaction with the Goods purchased), the Company suggests the Client to return the Goods instead of filing a complaint.
6.3. According to applicable Laws, the Company’s responsibility regards incompatibilities of the Goods with the Purchase Agreement existing at the time of delivering the Goods. Usually, such an incompatibility chargeable to the Company does not include: damage caused by normal Goods consumption, mechanical damage of the Goods, damage caused by wrong use of the Goods, misusing the Goods or inappropriate use of the Goods.
6.4. According to the article 8 of the Act on special conditions of consumer sale, if the Goods do not match the Agreement, the Buyer may demand fixing it to the state of matching the Agreement by means of repair or change for a new one.
6.5. Complaint may be filed by the Client, for example:
6.5.1. in writing, by a letter sent to: ul. Jana Chrystiana Szucha 3/6, 00-580 Warsaw;
6.5.2. in an electronic form, by e-mail sen to: firstname.lastname@example.org; ;
6.5.3. in an electronic form, by using the ”Complaints” Module (RMA), available after logging into a Client’s Account;
6.6. It’s recommended for the Client to include in the complaint description: (1) information and circumstances regarding the object of the complaint, in particular the type of the defect and the date when it presented itself; (2) a demand to fix the Product to match the Purchase Agreement in a certain way or a declaration of lowering the price or cancellation of the Purchase Agreement; and (3) contact data of the User making the complaint - it will help to speed up processing the complaint by the Seller. The points mentioned above are just recommendations and they don’t affect the result of the complaint procedure, filed without the recommended complaint description.
6.7. The Seller responds to complaints immediately, within 14 calendar days since the day of filing the complaint. If the Client being a Consumer demanded exchanging the Product or removing the defect, or claimed lowering the price presenting the sum which should be deducted from the price, and the Seller didn’t respond to this demand within 14 calendar days, the demand is treated as justified.
6.8. The Client who executes a warranty service is obliged to deliver the defective Product to the following address: Jana Chrystiana Szucha 3/6, 00-580 Warsaw. In case of a Client being a Consumer, the delivery cost for the Product is covered by the Seller, and in case of a Client who’s not a consumer, the delivery cost is covered by the Client. If delivering the Product by the Client is too difficult because of the type of the Product or its installation, the Client is obliged to give access to the Seller to a place where the Product is located.
7. EXTRAJUDICIAL METHODS OF COMPLAINT HANDLING AND PURSUING CLAIMS PLUS RULES REGARDING THE ACCESS TO THOSE PROCEDURES
7.1. Detailed information regarding possibilities of using by the Client being a Consumer extrajudicial methods
of complaint handling and pursuing claims plus rules regarding the access to those procedures are available on
the Office of Competition and Consumer Protection’s website under the following
7.2. There is also a contact point at the Office of Competition and Consumer Protection (phone no.: 22 55 60 333, email: email@example.com or mailing address: Pl. Powstańców Warszawy 1, 00-950 Warsaw). Its objective is helping consumers with cases regarding extrajudicial solutions for consumer disputes.
7.3. For example, the Consumer has the following possibilities to use extrajudicial methods of complaint handling and pursuing claims: (1) a motion to settle a dispute for an arbitral consumer tribunal (more information: http://www.spsk.wiih.org.pl/) ; (2) a motion to settle a dispute extrajudicially to a voivodship’s inspector of the Trade Inspection (more information on a website of the inspector relevant to the location of performing business activity by the Seller); and (3) demanding help from a district (municipal) consumers advocate or a social organization whose statutory objective is consumer protection (e.i. Consumers Federation, Polish Consumers Association). Advice is provided by e-mail under the address of firstname.lastname@example.org or by phone under the consumers helpline’s number: 801 440 220 (the helpline is open on working days, between 8:00 - 18:00, the fee for making a phone call depends on your provider).
7.4. Under the http://ec.europa.eu/consumers/odr link there is an platform for an online system od resolving disputes between consumers and entrepreneurs on a EU level (ODR platform). The ODR platform is an interactive and multilingual website with a complex service point for consumers and entrepreneurs pursuing extrajudicial dispute resolving regarding agreements resulting from online purchase agreements or service performing (more information on the platform’s website or on the Office of Competition and Consumer Protection’s website: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8.1. The consumer who entered into an agreement remotely is allowed to withdraw from it within 14 calendar days
without stating a reason or paying any costs, except for those described in pt. 8.8 of Terms & Conditions. To
stay within this period it’s enough to send a declaration before it expires. A declaration of withdrawal from
the agreement maybe sent, for example:
8.1.1. by letter to the address: Jana Chrystiana Szucha 3/6, 00-580 Warsaw;
8.1.2. in an electronic form by e-mail to the address: email@example.com ;
8.2. A withdrawal from the agreement form is included in the attachment no. 2 to the Consumer Rights Act and it’s also available in pt. 11 of Terms & Conditions, as well as on our Internet Store’s website in the withdrawal from the agreement tab. The consumer may use this form, but it’s not obligatory.
8.3. Time limit of the withdrawal from the agreement starts as follows:
8.3.1. in case of an agreement in which the Seller handles the Product, being obliged to transfer its property (i.e. Purchase Agreement) - in the moment of receiving the Product by the consumer or a third party indicated by the consumer, other than the carrier, and in case of an agreement which: (1) regards several Products, delivered separately, in batches or parts - in the moment of receiving the last Product, its batch or part; or (2) consists of regular delivery of the Products for a limited period of time - in the moment of receiving the first of the Products;
8.3.2. in case of other agreements – on the day of concluding the agreement.
8.4. In case of withdrawal from the agreement made remotely, the agreement is considered null and void.
8.5. The Seller is obliged to return all the payments made immediately to the consumer, including shipping costs for the Product (except for additional costs resulting from the delivery method chosen by the Client, other than the usual, cheapest delivery method, available in the Online Store). The Seller returns the payment by using the same method as used by the consumer, unless the consumer explicitly agreed to another method of returning the funds that doesn’t include any additional costs for the Client. If the Seller does not offer picking the Product up from the consumer, the Seller may abstain from returning the payment received from the consumer until the return of the Product or obtaining from the consumer a confirmation of returning it - depending on which of these events comes first.
8.6. The consumer is obliged to return the Product to the Seller or hand it to the person authorized by the Seller to pick it up immediately, within 14 calendar days since the moment of withdrawal from the agreement, unless the Seller offers to pick the Product up in person. To stay within the time limit it’s enough to send the Product back before the time limit expires. The consumer may return the Product to the following address: Jana Chrystiana Szucha 3/6, 00-580 Warsaw.
8.7. The consumer is responsible for lowering the Product’s value resulting from any misuse, other than the one necessary to confirm the character, specifications and functioning of the Product.
8.8. Possible costs, related to withdrawal from the agreement by the consumer, which the consumer is obliged to pay:
8.8.1. If the consumer chooses a delivery method for the Product other than the usual cheapest delivery method available in the Online Store, the Seller is not obliged to return the additional costs payed by the consumer.
8.8.2. The consumer pays direct costs of returning the Product.
8.8.3. In case of a Product being a service which started being performed, upon the consumer’s explicit demand, before the time limit to withdraw from the agreement, the consumer who executes the right to withdraw from the agreement after making such a demand is obliged to pay for services provided until the moment of withdrawal from the agreement. The cost is calculated proportionally to the range of the service provided, according to the agreed price or salary. If the price or salary are excessive, the base to calculate the cost is the market value of the service provided.
8.9. A right of withdrawal from the agreement made remotely is not applicable in case of the following agreements:
8.9.1. (1) on performing a service if the Seller performed a full service with the consumer’s explicit authorization who was informed before beginning the service that after performing the service by the Seller the consumer would lose a right of withdrawal from the agreement; (2) in which a price or salary depends on financial market fluctuations that the Seller is unable to control and these fluctuations may appear before the time limit to withdraw from the agreement; (3) in which the object of the agreement is a non-prefabricated Product, produced according to the consumer’s specifications or addressed to individual needs of the consumer; (4) in which the object of the agreement is a Product with a short expiry date or prone to break soon; (5) in which the object of the agreement is a Product delivered in a sealed packaging that can’t be returned after opening for health care or hygienic reasons, if the packaging was opened after the delivery; (6) in which the object of the agreement are Products that after delivery, because of their characters, get permanently joined with other objects; (7) in which the object of the agreement are alcoholic beverages and their price was agreed upon in the moment of concluding the Purchase Agreement, their delivery is possible only after 30 days and their value depends on market fluctuations that are out of the Seller’s control; (8) in which the consumer explicitly demanded for the Seller to come in order to perform urgent repairs or maintenance; if the Seller provides also other services than those demanded by the consumer or delivers other Products than spare parts required to perform repairs or maintenance, the consumer has a right of withdrawal regarding additional services or Products; (9) in which the object of the agreement are sound or visual materials or computer software delivered in a sealed packaging, if the packaging was opened after the delivery; (10) on delivering journals, periodicals or magazines, subscription agreement excluded; (11) made by means of a public auction; (12) on providing a service of accommodation (other than residential purposes), carriage of goods, car rental, gastronomy, tourist services, entertainment, sports or cultural events, if the agreement includes the date or period of performing the service; (13) on delivering digital content which is not saved on a physical drive, if the service started with the consumer’s explicit authorization before the time limit of withdrawal from the agreement and after the Seller informed the consumer about losing a right to withdraw from the agreement.
9.1. This point of Terms & Conditions and the provisions it includes regard only Clients and Users who are not
9.2. The Seller has a right to withdraw from the Purchase Agreement with the Client not being a consumer within 14 calendar days from the date of the Agreement. In this case, the withdrawal from the agreement does not require stating a reason and the Client not being a consumer is not allowed to make any claims against the Seller.
9.3. In case of the Clients not being consumers the Seller is allowed to limit payment methods available, and demand payment in advance in total or in part, independently form the payment method chosen by the Client and entering into the Purchase Agreement.
9.4. At the moment of handing the Product over to the carrier by the Seller, benefits and burdens related to the Product or a risk of accidental loss or damage of the Product is transferred to the Client not being a consumer. The Seller, in this case, is not responsible for losing or damaging the Product, presenting itself from the moment of admitting it for delivery to the moment of delivering it to the Client - or for delays of the delivery.
9.5. In case of sending the Product to the Client through a delivery company, the Client not being a consumer is obliged to check the shipment in a time and way appropriate for this kind of shipment. If the Client notices that during the delivery period the Product got damaged, the Client is obliged to perform all the activities required to prove the carrier’s responsibility.
9.6. According to art. 558 § 1 of the Civil Code, the Seller’s responsibility for the Product to the Client not being a consumer based on warranty is excluded.
9.7. In case of Users not being consumers the Service Provider may withdraw from an agreement on providing an Electronic Service due immediately and without stating a reason through sending a proper declaration to the User.
9.8. The Service Provider’s/Seller’s responsibility towards the User/Client not being a consumer, regardless of its legal basis, is limited - both within the framework of a single claim and all the claims in total - to the price paid and delivery costs based in the Purchase Agreement, however, not exceeding 1,000 PLN. The Service Provider/Seller is responsible towards the User/Client not being a consumer only for typical damages, predicted at the time of entering into an agreement, and is not responsible towards the User/Client not being a consumer for a loss of profit.
9.9. All the disputes between the Seller/Service Provider and the Client/User not being a consumer are subjected to the court jurisdiction relevant to the location of the Seller’s/Service Provider’s headquarters.
10.1. The Client’s personal data is processed by the Seller as the personal data administrator.
10.2. Submitting personal data by the Client is voluntary but required in order to create an Account, using some Electronic Services and making a Purchase Agreement.
10.3. The Seller applies appropriate technical and organizational measures, required by law, to protect the processed personal data.
10.5. The Client has a basic right to file a complaint to an appropriate personal data protection organization, a right to protest, a right to access their own personal data, demand its correction, removal, limiting the processing or transferring the data, according to using determined functions.
11.1. Agreements made through the online store are made in Polish.
11.2. Changes in Terms & Conditions:
11.2.1. The Service Provider reserves the right to make changes of Terms & Conditions for important reasons such as: changes in Law, changes in payment and delivery methods - as long as they affect the implementation of the provisions of these Terms & Conditions.
11.2.2. In case of making agreements of continuous character based on these Terms & Conditions (i.e. providing an Electronic Service - Accounts), the User is bound by the new Terms & Conditions if the requirements described in art. 384 and 384 of the Civil Code are met, that is if the User is informed properly about these changes and has not withdrawn from the agreement within 14 calendar days since the notification. If a change in Terms & Conditions results in implementation of any new fees or raising the existing ones, the User being a consumer has a right to withdraw from the agreement.
11.2.3. In case of making agreements of other character than continuous based on these Terms & Conditions (i.e. Purchase Agreement), changes in Terms & Conditions will not affect with rights acquired by Users/Clients being consumers before the day of implementation of the changes in Terms & Conditions, in particular the changes in Terms & Conditions will not affect the Orders being placed or already placed and the Purchase Agreements concluded, in process or carried out.
11.3. In cases not regulated by these Terms & Conditions, general Polish laws apply, in particular: of the Civil Code, of the Act on Rendering Electronic Services from 18 July 2002 (Act of 2002, no. 144, pos. 1204 w/amendments); for Purchase Agreements made with Clients being consumers until 24 December 2014 - laws of the Act on protection of some consumer rights and on responsibility for damage made by a hazardous product from 2 March 2000 (Act of 2000 no. 22, pos. 271 w/amendments) and the Act on particular conditions of consumer purchase and on change of the Civil Code from 27 July 2002 (Act of 2002 no. 141, pos. 1176 w/amendments); for Purchase Agreements made since 25 December 2014 with Clients being consumers - laws of the Consumer Rights Act from 30 May 2014 (Act of 2014, pos. 827 w/amendments); and other relevant generally applicable laws.
(ATTACHMENT NO. 2 TO THE CONSUMER RIGHTS ACT)
Agreement withdrawal form
(this form should be filled in and sent back only if you wish to withdraw from the agreement)
QUANTUM Filip Drążkiewicz
al. Chrystiana Szucha 3/6, 00-580 Warsaw firstname.lastname@example.org
– I/We(*) hereby inform about my/our(*) withdrawal from the purchase agreement of the following items(*) the delivery of the following items(*) the contract of specific task regarding performing as follows(*)/the contract of specific service(*) – Date of concluding the agreement(*)/delivery(*) – Name and surname of the customer(s) – Address of the customer(s) – Customer’s signature (only if the form is sent in a paper version)
– Date (*)
(*) Delete as appropriate.