Quantum ONE device for permanent makeup - EU
- The QUANTUM ONE created to provide accurate and precise pigmentation
THE QUANTUM ONE MACHINE
is a device designed for micro-pigmentation procedures
such as permanent makeup for eyebrows,
eyeliner, and lips. It uses cartridge needle modules
and is an essential tool for permanent makeup artists,
providing efficient and reliable operation
for a wide range of procedures.
THE QUANTUM PANEL
is a compact and intuitive device with a built-in
LCD display showing the mode of operation,
the number of hours worked, and the speed of
the needle in the selected mode.
The device has 4 automatic modes,
and it is wireless, making it convenient to
use in situations where access to a power
source is limited. The built-in battery
allows for up to 6 hours of work, depending on
the speed of work and the hardness of
the pigmented surface.
THE QUANTUM HANDLE
is an ergonomic handle made of anodized aluminum.
It has an adjustable needle extension
range of 0-2.5 mm and an on/off switch
at the end of the body.
The handle is connected to the panel by a cable
and is lightweight, weighing 87 grams
The Quantum Cartridges were created specifically
for use with the Quantum One device.
The cartridges have a built-in membrane and
each set includes 15 sterilized cartridges suitable for
use with all pigments available on the market.
The cartridge system allows for faster
and more precise pigmentation.
They are only compatible with the Quantum One device.
The Quantum can work continuously when plugged
into a power source or can work on its built-in battery,
which is incredibly helpful in the event of
a power outage or limited access to a power source.
The battery takes 2 hours to charge and provides up
to 6 hours of work on the highest speed.
The device operates in the range of
17,500 to 22,000 rotations per minute,
with automatic speed adjustment for
each pigmentation mode.
The system has 4 automatic modes,
and manual speed adjustment
is also possible using the + and - buttons.
For this product we will provide a 24 (twenty-four) month warranty by the Quantum producer; For components (such as: cable, charger) we will provide a 12 (twelve) month warranty by the Quantum producer located under the following address: Stawy 5 street, 02-467 Warsaw, which covers fatcory defects of the product or defects resulting from production reasons.
The warranty is provided in the territory of the European Union, as well as the countries where the products under the warranty are shipped to.
The user, after confirming a defect for production reasons, may start a complaint process on the RMA website after indicating the order in which they purchased the item under the warranty.
If the item was purchased by another means of distribution (confirmed by the staff of quantumpmu.com) it's necessary to contact our service and file a complaint.
The user may also file a complaint by e-mail, but it may extend the process - that's why we suggest using an RMA form which will lead the user through the complaint process step by step.
- The producer can remove the defect by:
- Fixing the damaged component
- Replacing the damaged component
- Replacing the subject of the warranty for a new one (i.e. the same or a later model) However, it's the producer who evaluates the weight of the defect and the way of removing it.
Return shipping to the producer's delivery spot is covered by the warrantor based on the payment document (sales receipt, invoice) from a shipping spot - the shipping price shouldn't exceed the price of standard shipping (the producer covers only standard shipping, without any extra services, i.e. express delivery, weekend delivery etc.) The warrantor may order picking up the package from the client's, but it may extend the time of the process. The customer should contact our service to set the deatils through a RMA form (after filing a complaint).
The warrantor is obliged to remove the defects immediately (max. 30 days), but this time may be extended in case of consulting with the client and the time of the client's delay in respoding proportionally.
The warranty doesn't cover mechanical damage (water damage, fall, break, crack etc.) caused by the customer.
The warranty gets annulled also in case of: self-damaging the seals, self-fixing or fixing in an unauthorized place, not indicated by the producer, purchasing from a source unverified by the producer (it's required to have a proof of purchase or a purchase data from the quantumpmu.com store).
The warranty does not cancel, limit or suspend the buyer's rights based on the rules of warranty for defects of a sold item.